html,body{margin:0}body{color:#1a2124;-webkit-font-smoothing:antialiased;background:#fafafb;font-family:Instrument Sans,system-ui,sans-serif}#root{min-height:100vh}a{color:#0b5a68}a:hover{color:#a35c02}h1,h2,h3{color:#02424e}button,input,select{font-family:inherit}button:focus-visible,a:focus-visible,input:focus-visible,select:focus-visible{outline-offset:2px;outline:2px solid #ffa726}table{border-collapse:collapse}.mono{font-family:ui-monospace,SFMono-Regular,Menlo,monospace}.chip{white-space:nowrap;border-radius:999px;align-items:center;gap:6px;padding:3px 9px;font-size:12px;font-weight:600;display:inline-flex}.chip-dot{border-radius:999px;width:7px;height:7px}.ch-plataforma{color:#1e4e71;background:#eff5fd}.ch-plataforma .chip-dot{background:#2f6e9b}.ch-satelite{color:#02424e;background:#e4f2f4}.ch-satelite .chip-dot{background:#02424e}.ch-notion{color:#2b3438;background:#ededed}.ch-notion .chip-dot{background:#8a8a8a}.ch-chat{color:#7a4400;background:#fff2df}.ch-chat .chip-dot{background:#ffa726}.pill{white-space:nowrap;border-radius:6px;align-items:center;padding:3px 9px;font-size:12px;font-weight:600;display:inline-flex}.scr-main .p-listo{color:#1e4e71;background:#eff5fd}.scr-main .p-redactando{color:#4a5257;background:#f7f7f7}.scr-main .p-auto,.scr-main .p-aprobado{color:#126641;background:#ddf2e7}.scr-main .p-falta{color:#a35c02;background:#fff2df}.scr-main .p-sincob{color:#0b5a68;background:#e4f2f4}.scr-main .p-fallo{color:#94271c;background:#fbe4e1}.scr-main .p-importado{color:#2b3438;background:#ededed}.scr-main .p-rapida{color:#02424e;background:#e4f2f4}.scr-main .p-ticket{color:#7a4400;background:#fff2df}.scr-main .p-24h{color:#7a4400;background:#ffcc85}.scr-casos .p-cola{color:#4a5257;background:#f7f7f7;border:1px solid #e0e0e0}.scr-casos .p-falta{color:#a35c02;background:#fff2df}.scr-casos .p-datos{color:#7a4400;background:#ffcc85}.scr-casos .p-redactando{color:#4a5257;background:#ededed}.scr-casos .p-fallo{color:#94271c;background:#fbe4e1}.scr-casos .p-listo{color:#1e4e71;background:#eff5fd}.scr-casos .p-aprobado,.scr-casos .p-auto{color:#126641;background:#ddf2e7}.scr-casos .p-rapida{color:#02424e;background:#e4f2f4}.scr-casos .p-ticket{color:#7a4400;background:#fff2df;border:1px solid #ffcc85}.scr-caso .p-listo{color:#1e4e71;background:#eff5fd}.scr-caso .p-voz{color:#02424e;background:#e4f2f4}.scr-caso .p-pend{color:#a35c02;background:#fff2df}.scr-caso .st-ok{color:#fff;background:#1b8a5a}.scr-caso .st-now{color:#fff;background:#02424e}.scr-caso .st-next{color:#6b7276;background:#fff;border:1.5px solid #e0e0e0}.scr-traza .p-listo{color:#1e4e71;background:#eff5fd}.scr-canales .req{color:#94271c;background:#fbe4e1;border-radius:5px;padding:2px 7px;font-size:11px;font-weight:700}.scr-canales .opt{color:#4a5257;background:#f7f7f7;border-radius:5px;padding:2px 7px;font-size:11px;font-weight:600}.scr-canales .fix{color:#126641;background:#ddf2e7;border-radius:5px;padding:2px 7px;font-size:11px;font-weight:600}.scr-skills .tag{white-space:nowrap;border-radius:5px;align-items:center;padding:2px 8px;font-size:11px;font-weight:600;display:inline-flex}.scr-skills .m-modo{color:#02424e;background:#e4f2f4}.scr-skills .m-nuevo{color:#1a2124;background:#ffa726}.scr-skills .m-humana{color:#94271c;background:#fbe4e1}.scr-skills .m-validar{color:#a35c02;background:#fff2df}.scr-skills .m-catalogo{color:#1e4e71;background:#eff5fd}.scr-skills .m-lectura{color:#02424e;background:#e4f2f4}.scr-skills .off{color:#6b7276;background:#f7f7f7;border:1px solid #e0e0e0}.scr-herr .pill{gap:6px}.scr-herr .e-activa{color:#126641;background:#ddf2e7}.scr-herr .e-inactiva{color:#4a5257;background:#f7f7f7;border:1px solid #e0e0e0}.scr-herr .e-pendiente{color:#a35c02;background:#fff2df}.scr-herr .acc{white-space:nowrap;border-radius:5px;align-items:center;gap:5px;padding:2px 7px;font-size:11px;font-weight:600;display:inline-flex}.scr-herr .a-lectura{color:#02424e;background:#e4f2f4}.scr-herr .a-alta{color:#1e4e71;background:#eff5fd}.scr-endp .met{border-radius:5px;flex-shrink:0;justify-content:center;align-items:center;width:52px;padding:3px 0;font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:11px;font-weight:700;display:inline-flex}.scr-endp .m-get{color:#1e4e71;background:#eff5fd}.scr-endp .m-post{color:#126641;background:#ddf2e7}.scr-endp .st{white-space:nowrap;border-radius:5px;align-items:center;padding:2px 8px;font-size:11px;font-weight:600;display:inline-flex}.scr-endp .s-ok{color:#126641;background:#ddf2e7}.scr-endp .s-fuente{color:#a35c02;background:#fff2df}.scr-endp .s-prop{color:#4a5257;background:#f7f7f7;border:1px dashed #b4b4b4}.scr-endp .s-legal{color:#94271c;background:#fbe4e1}.scr-endp .s-lectura{color:#02424e;background:#e4f2f4}.scr-endp .s-alta{color:#1e4e71;background:#eff5fd}.scr-endp .s-off{color:#6b7276;background:#f7f7f7;border:1px solid #e0e0e0}.scr-nucleo .p-listo{color:#1e4e71;background:#eff5fd}.scr-nucleo .p-redactando{color:#4a5257;background:#ededed}.scr-nucleo .p-derivado{color:#a35c02;background:#fff2df}.scr-nucleo .p-rapida{color:#02424e;background:#e4f2f4}.scr-nucleo .p-noproc{color:#4a5257;background:#f7f7f7;border:1px solid #e0e0e0}.scr-nucleo .cm{white-space:nowrap;border-radius:5px;align-items:center;padding:2px 7px;font-size:11px;font-weight:600;display:inline-flex}.scr-nucleo .cm-voz{color:#02424e;background:#e4f2f4}.scr-nucleo .cm-resp{color:#a35c02;background:#fff2df}.scr-nucleo .cm-base{color:#2b3438;background:#ededed}.scr-nucleo .cm-na{color:#6b7276}.scr-entr .p-ok{color:#126641;background:#ddf2e7}.scr-entr .p-falla,.scr-entr .p-legal{color:#94271c;background:#fbe4e1}.scr-entr .p-tono{color:#a35c02;background:#fff2df}.scr-entr .p-limpio{color:#4a5257;background:#ededed}.scr-conv .r-rapida{color:#126641;background:#ddf2e7}.scr-conv .r-ticket{color:#1e4e71;background:#eff5fd}.scr-conv .r-derivado{color:#a35c02;background:#fff2df}.scr-conv .herr{color:#2b3438;white-space:nowrap;background:#f7f7f7;border-radius:5px;padding:3px 7px;font-size:11px}.scr-sk .tag{white-space:nowrap;border-radius:999px;align-items:center;gap:6px;padding:3px 9px;font-size:12px;font-weight:600;display:inline-flex}.scr-sk .e-ok{color:#14653f;background:#e3f4ec}.scr-sk .e-atencion{color:#7a4400;background:#fff2df}.scr-sk .e-gris{color:#4a5257;background:#f2f3f3}.scr-sk .dot{border-radius:999px;width:7px;height:7px}.scr-sk .pestana{color:#4a5257;box-sizing:border-box;white-space:nowrap;border-bottom:2px solid #0000;align-items:center;gap:8px;height:44px;padding:0 4px;font-size:14px;font-weight:600;text-decoration:none;display:inline-flex}.scr-sk .pestana:hover{color:#02424e}.scr-sk .pestana-on{color:#02424e;border-bottom-color:#02424e}.scr-sk .cuenta{color:#4a5257;background:#f2f3f3;border-radius:999px;padding:1px 7px;font-size:12px;font-weight:600}.scr-sk .dato{color:#2b3438;background:#f2f3f3;border-radius:6px;align-items:center;padding:2px 8px;font-size:12px;display:inline-flex}.scr-sk .campo{height:40px;font:inherit;color:#1a2124;box-sizing:border-box;background:#fff;border:1px solid #d5d8da;border-radius:8px;width:100%;min-width:0;padding:0 12px;font-size:14px}.scr-sk .campo:disabled{color:#6b7276;background:#f6f8f8}.scr-sk .campo[aria-invalid=true]{border-color:#c13b2e}.scr-sk .etq{color:#1a2124;flex-direction:column;gap:6px;min-width:0;font-size:13px;font-weight:600;display:flex}.scr-sk .ayuda{color:#6b7276;font-size:12px;font-weight:400;line-height:1.45}.scr-sk .error-campo{color:#94271c;font-size:12px;font-weight:500}.scr-sk .marcador{height:30px;font:inherit;color:#02424e;cursor:pointer;background:#f3fafb;border:1px dashed #9bc7ce;border-radius:7px;padding:0 10px;font-size:12px;font-weight:600}.scr-sk .marcador:disabled{cursor:not-allowed;opacity:.6}.scr-sk textarea.campo{resize:vertical;height:auto;padding:12px;line-height:1.55}.scr-sk .arrastrando{opacity:.5}.scr-sk .sobre{box-shadow:0 -3px #02424e}.scr-sk .pestanas{gap:28px;display:flex;overflow-x:auto}.scr-sk .pie-fijo{z-index:5;position:sticky;bottom:0}.app{background:#fafafb;min-height:100vh;display:flex}.app-lateral{z-index:30;flex-shrink:0;height:100vh;position:sticky;top:0}.app-cuerpo{flex-direction:column;flex-grow:1;min-width:0;display:flex}.app-menu-btn{display:none}.tabla-scroll{overflow-x:auto}.nav-lateral{overflow-y:auto}.nav-lateral::-webkit-scrollbar{width:0}@media (width<=1280px){.r-g4{grid-template-columns:repeat(2,minmax(0,1fr))!important}.r-g8{grid-template-columns:repeat(4,minmax(0,1fr))!important}.r-g6{grid-template-columns:repeat(3,minmax(0,1fr))!important}.r-g7{grid-template-columns:120px repeat(7,minmax(110px,1fr))!important}.r-buscar{width:240px!important}}@media (width<=1100px){.r-split{grid-template-columns:minmax(0,1fr)!important}.r-titulo{flex-wrap:wrap}.r-g7-scroll{overflow-x:auto}}@media (width<=900px){.app-lateral{transition:transform .2s;position:fixed;top:0;left:0;transform:translate(-100%);box-shadow:0 16px 40px #02424e47}.app-lateral.abierta{transform:translate(0)}.app-velo{z-index:25;background:#01334059;position:fixed;inset:0}.app-menu-btn{display:inline-flex}.r-header{padding:0 16px!important}.r-main{padding:20px 16px!important}.r-ocultar-md{display:none!important}}@media (width<=640px){.r-g4,.r-g2{grid-template-columns:minmax(0,1fr)!important}.r-g8,.r-g6{grid-template-columns:repeat(2,minmax(0,1fr))!important}.r-buscar{display:none!important}}.pantalla{flex-direction:column;flex-grow:1;min-width:0;display:flex}a.boton-enlace{justify-content:center;align-items:center;text-decoration:none;display:inline-flex}a.boton-enlace:hover{color:inherit}tr.fila-enlace{cursor:pointer}tr.fila-enlace:hover{background:#fafafb}.scr-conv .r-dni{color:#2b3438;background:#f7f7f7;border:1px solid #e0e0e0}.scr-exp .a-red{color:#4a5257;background:#f7f7f7}.scr-exp .a-listo{color:#1e4e71;background:#eff5fd}.scr-exp .a-apr{color:#126641;background:#ddf2e7}.scr-exp .a-datos{color:#a35c02;background:#fff2df}.scr-exp .a-error{color:#94271c;background:#fbe4e1}.scr-exp .a-persona{color:#7a4400;background:#ffcc85}.scr-exp .sla{white-space:nowrap;align-items:center;gap:6px;font-size:12px;font-weight:600;display:inline-flex}.scr-exp .sla-dot{border-radius:999px;width:8px;height:8px}.scr-exp .st-ok{color:#fff;background:#1b8a5a}.scr-exp .st-now{color:#fff;background:#02424e}.scr-exp .st-next{color:#6b7276;background:#fff;border:1.5px solid #e0e0e0}@media (width<=1100px){.login-lado{width:420px!important;padding:40px!important}}@media (width<=800px){.login-lado{display:none!important}}.scr-tickets .a-no{color:#6b7276;background:#f7f7f7;border:1px solid #e0e0e0}.scr-tickets .a-esp{color:#4a5257;background:#f7f7f7}.scr-tickets .a-red{color:#4a5257;background:#ededed}.scr-tickets .a-listo{color:#1e4e71;background:#eff5fd}.scr-tickets .a-apr,.scr-tickets .a-auto{color:#126641;background:#ddf2e7}.scr-tickets .a-datos{color:#a35c02;background:#fff2df}.scr-tickets .a-error{color:#94271c;background:#fbe4e1}.scr-tickets .e-proc{color:#02424e;background:#e4f2f4}.scr-tickets .e-res{color:#126641;background:#ddf2e7}.scr-tickets .e-pend{color:#7a4400;background:#fff2df}.scr-tickets .canal{white-space:nowrap;align-items:center;gap:6px;font-size:12px;font-weight:600;display:inline-flex}.scr-tickets .st-ok{color:#fff;background:#1b8a5a}.scr-tickets .st-now{color:#fff;background:#02424e}.scr-tickets .st-next{color:#6b7276;background:#fff;border:1.5px solid #e0e0e0}.scr-wf .si{color:#1e4e71;white-space:nowrap;background:#eff5fd;border-radius:5px;align-items:center;gap:5px;padding:2px 8px;font-size:12px;font-weight:600;display:inline-flex}.scr-wf .no{color:#8a8a8a;font-size:12px}.scr-wf .ok{color:#126641;white-space:nowrap;background:#ddf2e7;border-radius:5px;padding:2px 8px;font-size:12px;font-weight:600;display:inline-flex}.scr-wf .warn{color:#7a4400;white-space:nowrap;background:#fff2df;border-radius:5px;padding:2px 8px;font-size:12px;font-weight:600;display:inline-flex}.scr-wf .tag{white-space:nowrap;border-radius:5px;align-items:center;padding:1px 7px;font-size:11px;font-weight:600;display:inline-flex}.scr-traza .t-grilla-scroll{overscroll-behavior-x:contain;padding-bottom:4px;overflow-x:auto}.scr-traza .t-grilla{--t-carril:170px;grid-template-columns:var(--t-carril) repeat(var(--t-cols,1), minmax(180px, 1fr));align-items:stretch;gap:14px 10px;min-width:min-content;display:grid}.scr-traza .t-fijo{z-index:1;background:#fff;position:sticky;left:0;box-shadow:10px 0 #fff}.scr-traza .t-tarjeta{word-break:normal;overflow-wrap:break-word;-webkit-hyphens:manual;hyphens:manual;min-width:0}.scr-traza .t-id{white-space:nowrap;cursor:help;font-size:11px}.scr-traza .t-token{white-space:nowrap}.scr-traza .t-lista{flex-direction:column;gap:18px;margin:0;padding:0;list-style:none;display:none}@media (width<=1440px){.scr-traza .t-grilla{--t-carril:150px}}@media (width<=640px){.scr-traza .t-seccion{padding:16px!important}.scr-traza .t-grilla-scroll{display:none}.scr-traza .t-lista{display:flex}}@keyframes giro{to{transform:rotate(360deg)}}.giro{animation:.9s linear infinite giro}@media (prefers-reduced-motion:reduce){.giro{animation-duration:3s}}@media (width<=1100px){.scr-sk .r-tarea{grid-template-columns:minmax(0,1fr)!important}.scr-sk .r-tarea>nav{border-bottom:1px solid #ededed;overflow-x:auto;border-right:none!important;flex-direction:row!important}.scr-sk .r-tarea>aside{border-top:1px solid #ededed;border-left:none!important}}